MHI and Deloitte developed the Supply Chain Digital Consciousness framework to help organizations assess their digital mindset and gauge their progress on the journey to becoming more digital.
Each statement finishes the sentence “is/has your company...”
For each assessment category, read the attributes and select which awareness level most closely reflects your current environment under the "CURRENT" section. Then, under the "DESIRED" section, select the level that you would like to move your company to.
At the end, your Supply Chain DCI will be calculated. Each level is scored as follows:
|Dormant||Immature state with little to no digital capability. Waiting to adopt foundational digital innovation. No automation or digital connectivity.||1 point|
|Developing||Early stages of digital adoption, with low levels of connectivity and automation.||2 points|
|Heightened||Moderate maturity of digital innovations, including collection of information from sensors, as well as automation to collect and analyze digital information.||3 points|
|Elevated||Full maturity with connected systems and automated processes that harness the value of digital data and support proactive decision making through advanced analytics and artificial intelligence.||4 points|
Please select your industry below and click the Next button.
|Leadership||Dormant||3 points||Dormant||3 points|
|Innovation/Technology||Dormant||3 points||Dormant||3 points|
|Customer Engagement||Dormant||3 points||Dormant||3 points|
|Talent||Dormant||3 points||Dormant||3 points|
|Workplace Environment||Dormant||3 points||Dormant||3 points|
|15 points||15 points|
Building a digital, always-on supply chain is a difficult and complex challenge. Now that you’ve assessed your Supply Chain DCI, here are some key actions to take to elevate consciousness within each of the five categories of the Supply Chain Digital Consciousness framework.
Measure your Supply Chain Digital Consciousness Index (DCI) annually and use it to determine and prioritize gaps and measure progress
Define a comprehensive strategy for digital supply chain, including digital initiatives that are core to achieving the overall business strategy
Increase investments in supply chain innovation. Focus on an overall program for digital transformation, not just individual investments and initiatives
Look to the future by appointing/supporting a strategic team to develop scenarios of future business conditions and how your supply chain will need to adapt
Foster a culture of experimentation and innovation
Establish an innovation think tank within your organization to keep employees up-to-date on new technologies and to encourage employee engagement
Develop technology strategies that explore the art-of-the-possible through a digital lens
Focus on pairing technology with core business capabilities
Develop a customer-first mindset that seeks to connect with customers in order to anticipate and shape their needs
Involve customers and suppliers when assessing the value of digital investments and defining business case parameters
Appoint a C-suite champion for talent and create a new, forward-looking supply chain talent model
Invest in continuous learning and development focused on digital education
Implement a reverse or dual mentoring program to pair younger, digital native talent with seasoned leadership to bolster the digital knowledge and comfort of the seasoned talent and pollinate leadership traits to the younger talent
Assemble a cross-functional, digital native advisory panel to vet ideas and opportunities to improve the company’s digital posture and trajectory
Partner with MHI and regional STEM, career and technical education and university programs to develop connections to future supply chain talent pools
Create opportunities in the workplace to develop digital skills
Provide a compelling environment for achieving career growth ambitions while acquiring digital skills and experience (which makes employees want to stay in both the short and long term)
Allow freedom to fail on the path to success
Create a socially responsible brand to attract your future workforce
In this year's survey report, MHI and Deloitte Consulting collaborated to generate clarity and insight about supply chain innovations — and how to adopt them. The findings in this report focus on themes that are top of mind for the 1,000+ industry leaders surveyed.