Brick-and-mortar retailers display staying power on 2013 Top 100 Retailers list


Digital commerce generates headlines, but brick-and-mortar remains the foundation of the nation’s retail power players

Monday, July 1, 2013

Wal-Mart remains at the top of the STORES’ 2013 Top 100 Retailers list, raking in $328.7 billion in 201. Kroger, reporting more than $92 billion in sales in 2012, maintained the No. 2 spot for the fourth year in a row.

Costco (4), The Home Depot (5) and Safeway (9) each moved up a single spot, and McDonald’s (10) joined the top 10 list for the first time in the survey’s history, reporting more than $35.5 billion in sales in 2012.

Target (3), CVS Caremark (7) and Lowe’s (8) round out the top 10, and Amazon.com, one of only two pure-play retailers on the Top 100 list, jumped from No. 15 to No. 11 this year.

Most people still do the bulk of their shopping at Wal-Mart, Target, CVC, Macy’s and lots of supermarkets and home improvement chain stores as online transactions account for less than 15 percent of total retail sales.

“The evolution of consumer expectations, the emergence of new business models and the proliferation of new technology have set retailers on a course of reinvention,” said Susan Reda, editor, STORES Media. “Success is contingent on innovation, relevancy and personalization, and many of the companies on the Top 100 list have embraced those imperatives. There’s no such thing as status quo anymore; we live in a world where shoppers expect seamless personalized experiences across every transaction. It’s both enormously challenging and tremendously exciting.”

Growth in Home Goods Sector Shows Consumer Resilience
An area of note in this year’s report is the growth seen in the home goods sector. Of the three companies who made the list, each climbed from last year’s position. Thanks to an improving housing market, consumers have come out of hibernation and have begun sprucing up their homes or buying for their new homes. Williams-Sonoma landed at No. 91 this year, up from No. 94 last year, and IKEA North America came in right behind at No. 92, up from No. 95. Bed Bath & Beyond reported more than $10.9 billion in sales in 2012 and landed at No. 36, up from No. 39 last year.

"In many ways 2013's list will be remembered as the last one without Amazon in the Top 10. Increasingly today's winning retailers are winning through deep understanding of connection to their shoppers across all touchpoints, and then either intense specialization against specific categories and needs or a deep granular understanding of what their shopper wants as a total solution".

1 Wal-Mart
2 Kroger
3 Target
4 Costco
5 The Home Depot
6 Walgreen
7 CVS Caremark
8 Lowe’s
9 Safeway
10 McDonald's

Click here to view the complete list.